FAQs
Here are the frequently asked questions that we have compiled to help you find the answers.
Plans
What is length of the motion graphics video?
The maximum length of the motion graphics video is 1 minute.
Are voice-overs included in this plan?
Voiceovers are not included in the plan but can also be added for an additional 100 dollars, which is inclusive of 2 reviews.
How many revisions do I get?
Depending on your package plan, Basic comes with 2 reviews, Platinum comes with 3 reviews and Ulimate plan comes with 5 reviews.
Payment
What payment methods are accepted?
All forms of electronic payments are acceptable. Click on the plan of your choosing and make payments via your debit or credit card. Payment links are secured.
How do I cancel?
We’d be sorry to see you leave! You can easily cancel by emailing support@avantecreate.com and we’ll assist you.
Support
How do I receive my files?
Every design and job, will be delivered by mail. A google drive file will be sent as well to keep all documents centralized.
How long will it take to get the job done?
Our turn around time is 24hours. We have dedicated designers who can attend to your request.
Are premium stock images included?
All subscriptions come with premium stock photos. The majority of our photos come from pexels and Unsplash.
What programs are used?
Popular programs include Photoshop, Illustrator, InDesign, Canva, and others.
Don’t find your question? Contact us now, we alway willing to help you.